Online Store Regulations CORMAK.PL

REGULATIONS FOR SALES USING REMOTE COMMUNICATION MEANS AND ELECTRONIC SERVICES

These regulations define the rules for purchasing from the online store operated by the Seller at www.cormak.pl.

I. DEFINITIONS

These Regulations define the rules and conditions for fulfilling orders placed as of December 25, 2014, following the entry into force of the Consumer Rights Act of May 30, 2014 (Journal of Laws 2014, item 827).

Terms used in these Regulations have the following definitions:

2.1. Client (Buyer, Consumer) – a natural person, legal entity, or an organizational unit without legal personality granted legal capacity by specific regulations, placing an Order within the Online Store.

2.2. Online Store – the online store (hereinafter, Store) located at the electronic address https://www.cormak.pl/pl, operated and owned by the Seller.

2.3. Seller – the company CORMAK Jerzy Zalewski, based in Siedlce, Brzeska Street 120, with NIP: 821-221-07-23, REGON: 140560420.

2.4. Goods – products presented and offered in the Online Store.

2.5. Additional Service – a service presented in the Online Store, available for purchase separately outside the Online Store.

2.6. Agreement – a sales agreement for Goods within the meaning of the Civil Code, concluded between the Seller and the Client, established remotely using the Online Store.

2.7. Order – a Client's declaration of intent directly aimed at concluding a Sales Agreement, specifying, in particular, the type and quantity of Goods.

2.8. Parties – the Seller and the Buyer.

2.9. Order Form – a form completed when placing an order through the online store to ensure the order can be processed correctly.

2.10. Registration – a one-time action involving the Client's creation of an Account, completed using the registration form provided by the Seller on the Online Store website.

2.11. Account – the Client's administrative and informational panel within the Online Store, created through voluntary and correct registration, where data, particularly regarding placed orders, are stored, along with information provided upon account registration.

2.12. Cart – a system tool (functionality) that facilitates Clients' shopping in the Online Store by allowing the accumulation of selected offers to place a collective Order. The Cart is created automatically upon selecting the "Add to cart" option.

2.13. Business Days – days from Monday to Friday, excluding statutory holidays.

2.14. Consultant – an employee of the Seller designated to assist the Client in choosing Goods, especially by providing necessary information related to the Goods or the purchasing process.

2.15. User – a natural person, legal entity, or an organizational unit without legal personality granted legal capacity by specific regulations, using the Online Store, particularly by browsing the offers posted on the Online Store, leaving reviews, or comments regarding the products presented and offered in the Online Store.

2.16. User Content – content created and posted by the User on the Online Store portal, especially in the form of reviews or comments related to the Goods presented and offered in the Online Store.

2.17. Illegal Content (Prohibited Content) – any content that does not comply with the laws of the European Union or the laws of any member state, particularly infringing copyrights, violating the personal rights of others, containing uncensored or offensive expressions, defamatory or slanderous content, or false statements.

2.18. Content Not Compliant with the Regulations – content considered non-compliant with the Regulations within the use of the Online Store includes, among others, any content not aligned with the topic of the specific thread (product/Goods), false content, content unrelated to the transaction process, and the Goods themselves – further elaboration on content not compliant with the Regulations is provided in point II, sec. 10.2 of these Regulations.

2.19. Administrator – Cormak Jerzy Zalewski, based in Siedlce, Brzeska Street 120, 08-110 Siedlce, NIP: 8212210723, Regon: 140560420, tel. no. 25 644 18 07, email address: sklep@cormak.pl.

II. GENERAL PROVISIONS AND CONDITIONS OF ELECTRONIC SERVICE DELIVERY

These regulations define the terms of entering into and performing sales agreements for Goods presented and offered on the Online Store website www.cormak.pl.

Before using the Online Store website https://www.cormak.pl/pl, and especially before placing an order, the Buyer should read these regulations.

To place Orders in the Store, it is necessary to have devices that allow access to the Internet, an email account, and a web browser that can display web pages and accept cookies.

Only Goods marked with the "Add to cart" button and services related to such marked Goods are available for sale through the Online Store.

All products offered in the store https://www.cormak.pl/pl have been legally introduced to the Polish market, are brand new, and free from physical and legal defects.

The content of the Online Store website https://www.cormak.pl/pl is the property of the Seller and is legally protected.

The product images displayed on the Online Store website https://www.cormak.pl/pl are for illustrative purposes only. Descriptions and images provided for individual products are from the Seller. In particular, the appearance of the Goods in images presented in the Online Store may differ from the appearance of the Goods due to differences, for example, in monitor settings, lighting conditions, or technical limitations in photography.

Information regarding individual Goods does not constitute a sales offer within the meaning of civil law. The content of the Online Store constitutes an invitation to enter into an agreement within the meaning of Article 71 of the Civil Code.

Every User has the right to cease using the services of the Online Store at any time. Ceasing to use the services does not release the Client from obligations resulting from any concluded sales agreement.

Service Usage Restrictions (Prohibited Content)

10.1. The Client or User is particularly obliged:

not to deliver, transmit, or publish any Illegal Content within the meaning of the definition in Section I, point 2.17 of these Regulations on the Online Store of the Seller;
to have all relevant rights, especially proprietary copyrights, related rights, and industrial property rights, for any content posted in the Online Store, including in provided forms;
to use the Online Store in a way that does not disrupt its functioning, particularly by using specific software or devices;
not to engage in actions such as sending or posting unsolicited commercial information (spam) within the Online Store;
to use the Online Store in a way that is not burdensome to other clients and the Seller;
to use all content posted within the Online Store solely for personal use;
to use the Online Store in compliance with the laws applicable within the territory of the Republic of Poland, the provisions of these Regulations, and the general rules for using the Internet.

10.2. Content that does not comply with the Regulations and, consequently, violates the service usage conditions within the Online Store includes:

a) any content unrelated to the topic of the specific thread (product/Goods), content unrelated to the transaction process, and the Goods to which the content applies;

b) content related to technical issues regarding the operation of the Community Group or Platform – technical issues should be reported by Users electronically to the email address: sklep@cormak.pl;

c) content that is false or misleading to other Users or Clients, particularly by impersonating actual Clients, or posting information, opinions, comments, or observations about events that did not actually occur, such as making negative statements about the Seller’s business or the Goods offered by the Seller if the user was not a Client of the Seller, or if the described events did not actually happen;

d) content that contains links;

e) content intended to engage in competitive activities against the Seller, such as promoting competing companies offering Goods for sale that do not belong to the Online Store owner;

f) content intended to conduct prohibited advertising, promotional, or marketing activities, especially by posting advertisements, selling, and promoting products, services, projects, and fundraisers;

g) content intended to engage in activities prohibited by law, such as attempts at fraud and extortion of funds from other Users;

h) content that incites violence against any living beings, including animals, or endorses such violence;

i) content that propagates any fascist or other totalitarian state system;

j) content that incites hatred based on gender, sexual orientation, nationality, ethnicity, race, religion, or lack of religion, or endorses such hatred;

k) content that insults a group of people or individuals due to their gender, sexual orientation, nationality, ethnicity, race, religion, or lack of religion;

l) content with chauvinistic or misogynistic character, as well as content that shows signs of gender discrimination;

m) content that defames or insults any third party, violates the personal rights of any third party, contains vulgarities or other offensive content, offends religious feelings, or otherwise violates public order or good manners;

r) content that may cause discomfort to other Users, particularly due to a lack of empathy or respect toward other Users.

10.3. Procedure for Reporting Prohibited and Non-Compliant Content:

A User who considers any content published on the Online Store website illegal or violating the Regulations may send a report regarding this content to the Administrator. Reports can be submitted using the form available on the Online Store website, downloaded here, and sent electronically to the Seller's email address: sklep@cormak.pl. Alternatively, the report may also be submitted independently via email to: sklep@cormak.pl. Such a report should contain:

a sufficiently justified explanation as to why the respective person or entity believes that the relevant information constitutes illegal content;
a clear indication of the exact electronic location of the information, such as the exact URL address or addresses, and, if applicable, additional information to identify illegal content according to the type of content and specific type of hosting service;
the name and email address of the person or entity submitting the report, except for reports regarding information considered related to any of the offenses referred to in Articles 3–7 of Directive 2011/93/EU;
a statement confirming the good faith of the reporting person or entity, affirming that the information and allegations contained in the report are correct and complete.

If the report includes the User's electronic contact details, the Administrator shall promptly send a confirmation of receipt to the User.

The Administrator reviews the report and decides on the content it concerns in a timely manner (within 14 days), in a non-arbitrary, objective manner and with due diligence.

The Administrator promptly informs the User of the decision.

The Administrator's decision may involve retaining the content on the site, removing the content, disabling access to the reported content, demoting the reported content, or preventing the user from further using the service.

In the case where the Administrator accepts the report as justified and takes specific actions, the Administrator should also inform the User responsible for the illegal content, unless the electronic contact information is unknown. This information should also include the Administrator's justification for the decision.

The Administrator's justification should include at least the following information:

an indication of whether the decision includes removing information, disabling access to it, demoting or limiting the visibility of the information, or imposing other measures as specified in sec. 10.3 (e), concerning the information, and, if applicable, the territorial scope and duration of the decision;
the facts and circumstances upon which the decision was based, including, if applicable, whether the decision was made based on a report by another User or on voluntary checks conducted at the Administrator’s initiative, and, if absolutely necessary, the identity of the reporting party;
if applicable, information on the use of automated means during decision-making, including whether the decision was made regarding content detected or identified using automated means;
if the decision concerns potentially illegal content, an indication of the legal basis on which the decision is based and explanations of the reasons why the information is deemed illegal on this basis;
if the decision is based on the alleged non-compliance of the information with the terms of service of the hosting provider, an indication of the contractual basis on which the decision is based and explanations of the reasons why the information is deemed non-compliant with this basis;
clear, user-friendly information regarding the recipient’s available means of appeal against the decision, especially, if applicable, through internal complaint handling mechanisms, out-of-court dispute resolution, and judicial remedies.

The User may appeal the Administrator's decision within 14 days of receiving the justification for removal. The appeal should be submitted electronically to the email address: sklep@cormak.pl. If the deadline is missed, the appeal will be disregarded.

The appeal should contain an exhaustive justification.

The Administrator reviews appeals within 14 days. If the appeal is considered justified, the Administrator will immediately reverse the actions taken regarding the content initially deemed illegal or non-compliant with the regulations and notify the User.

III. QUALITY OF GOODS

The Seller ensures, in accordance with applicable legal provisions, that the Goods conform to the contract.

IV. SERVICES

The Seller enables the use of free services via the Online Store, which include:

1.1. browsing information posted in the Online Store;

1.2. providing an interactive form that allows Clients to create an Account in the Online Store, as well as maintaining the Account in the Online Store;

1.3. providing an interactive form that allows Clients to place an Order in the Store;

1.4. providing an interactive form that allows Clients to order the service of receiving commercial information (Newsletter Service);

1.5. providing an interactive form that allows Clients to contact the Seller;

1.6. posting reviews about Goods in the Store;

1.7. posting feedback on the ordering process and products.

The Services listed in point 1 are provided by the Seller 24 hours a day, 7 days a week.

V. AGREEMENT

1.1. for the service of browsing information posted in the Store is concluded for a specified period and terminates upon the Client closing the Store’s website;

1.2. for the service of maintaining an Account in the Store is concluded for an indefinite period and terminates when the Client requests to delete the Account or uses the "Delete Account" button;

1.3. for the service of providing an interactive form that allows Clients to place an Order in the Store is concluded for a specified period and terminates upon placing the Order;

1.4. for the Newsletter service is concluded for an indefinite period and terminates when the Client requests to unsubscribe by removing their email from the Newsletter subscription or unsubscribing via the link in the Newsletter email;

1.5. for the service of providing an interactive form that allows Clients to contact the Seller is concluded for a specified period and terminates when the Seller responds;

1.6. for the service of posting reviews about Goods in the Store is concluded for a specified period and terminates upon adding the review.

2.1. The Account service in the Online Store is available after Registration. Registration is completed by filling out and accepting the registration form provided on one of the Store’s pages.

2.2. Registration requires consent to the content of the Regulations and the provision of personal data marked as mandatory.

2.3. The Newsletter service is available to Store Clients after filling out the interactive Newsletter service form, providing a valid email address, and confirming the order for the Newsletter service by activating the link in the email sent to the provided email address. The Client may withdraw consent to receive commercial information at any time.

2.4. Clients can post individual and subjective statements in the Store regarding the Goods or transaction. By posting statements, the Client declares that they hold all rights to these contents, including proprietary copyrights, related rights, and industrial property rights.

2.5. Clients may be asked to provide their data, such as an email address, for posting statements.

2.6. Statements should be written clearly and understandably and must not contain illegal content.

2.7. Statements must not violate applicable laws, including third-party rights, and must not be defamatory, violate personal rights, or constitute unfair competition.

2.8. The Client voluntarily posts statements in the Store, and the posted statements are distributed on the Store’s websites.

2.9. By posting a statement, the Client consents to the free use of this statement and its publication by the Seller, as well as to the creation of derivative works within the meaning of the Copyright Act (Journal of Laws 1994, No. 24, item 83).

2.10. In the event of a Client’s violation of these Regulations, the Seller may terminate the Service Agreement with a 14-day notice period if the Client fails to cease or remove violations after being requested to do so within a specified period.

2.11. The Store has the right to organize occasional contests and promotions, with conditions provided on the Store’s websites.

VI. PLACING ORDERS

Orders can be placed via the website, by phone at 609 939 045, or by email at sklep@cormak.pl.

1.1. The cost of telephone calls is in line with the Buyer’s applicable rate.

Orders through the website can be placed 24 hours a day, all year round. Orders by phone or email are accepted only on business days between 8:00 and 16:00.
An Order is effective when the buyer correctly fills out all fields in the order form, including contact details: exact delivery address, contact phone number, and email address.
If incomplete or incorrect data is provided, the Seller will contact the Buyer. If the Seller is unable to reach the Buyer, the Seller has the right to cancel the transaction.
The order process is completed when the client fills in their data, selects the payment and delivery method, accepts the regulations, and clicks the "Buy and Pay" button. Performing this action signifies placing an order and entering a purchase-sale agreement with CORMAK Jerzy Zalewski for the products covered by the order.
After placing an Order, the Buyer receives an automatic email confirming the Order with the Seller, including all key Order terms, such as:

Information contained in the Order itself;
Payment methods;
Delivery methods.

If the Buyer identifies any inconsistencies in the information sent by the Store, as mentioned above, the Seller requests a phone call at the number indicated in point 1 or an email to correct the inconsistencies.
Until the Goods have been dispatched, the Client may request the Seller to modify the Order scope. If the Seller agrees to the modification, a corresponding change to the sales contract for the Goods is made.

VII. SHIPPING COSTS AND DELIVERY TIMES

The prices listed on the website do not include the shipping costs of the goods. Information about shipping costs is provided below the form completed by the buyer when placing an order. The shipping costs are borne by the buyer.
The absence of information on delivery costs indicates that the shipping costs are covered by the seller.
The shipping cost depends on the dimensions and packaging method of the ordered goods. Orders placed through the online store are fulfilled within the territory of the Republic of Poland and Europe.
Goods are shipped to the address provided by the client in the order form, by phone, or by email. The seller must immediately inform the buyer in case of an incorrectly filled order form that prevents or may delay shipment.
The seller allows for personal pickup of ordered goods by the buyer.
If cash-on-delivery payment is selected, the shipment is sent within 24 hours of placing the order on business days. For other payment options (bank transfer, installment payments, leasing, or Przelewy24), goods are shipped after the payment is recorded.
The seller delivers goods through a courier company. Upon receipt from the courier, the buyer should check for any mechanical damage or discrepancies between the delivered goods and the order. In the absence of damage or concerns, the buyer confirms receipt with a signature. In the event of damage or a discrepancy with the order, the buyer has the right to refuse the package, and a damage report should be prepared by the courier, detailing the damage or incorrect item, date, and the courier's signature. Such incidents should be reported to the seller by phone or email at the address provided on www.cormak.pl. Inspection upon delivery is a necessary condition for potential claims due to damage, incorrect items, or missing goods during transportation.

VIII. PAYMENT TERMS

The products offered in the online store www.cormak.pl are listed with both net and gross prices (including VAT at 23%).

All prices are in Polish zloty (PLN).
The buyer can make payments via:

Bank transfer to account: PLN 08 1020 4476 0000 8402 0389 6255
Przelewy24
Cash on delivery (for payments not exceeding PLN 8,000 gross)
i-Leasing
i-Installments
PKO Leasing
Comfino

A VAT invoice or receipt is issued for each ordered item.
The VAT invoice or receipt is included with the ordered goods.

IX. INSTALLMENT SALE OR LEASING

If the buyer chooses to pay for goods via an installment system (credit) or leasing, the financing process is as follows:
After completing the form, the buyer is redirected to the website of the relevant lender (bank or leasing company).
The buyer completes the credit application, specifying the preferred contract terms, loan/leasing conditions, and the buyer’s details.
The lender decides on granting the buyer credit or leasing.
If approved, the lender concludes a credit or leasing contract with the buyer.
The seller is not a party to the credit or leasing agreement and does not mediate its conclusion but provides the possibility to purchase goods via installment or leasing payments. The procedure in section 1 is defined by the lender and described here solely for informational purposes.
After the lender decides to grant credit or leasing, they inform the seller of their approval or denial. If approved, the seller promptly proceeds with the order; otherwise, the order is canceled (unless the seller and buyer agree on an alternative payment method).

X. INSPECTION OF SHIPMENT BY BUYER

Upon receipt of the ordered goods, the client checks for any visible damage and verifies the condition of the goods. If the package shows signs of damage, it is recommended to prepare a damage report with the carrier, which will help establish the damage occurred during transport.
A properly prepared damage report (clearly describing the received goods’ packaging condition) significantly aids in determining the timing of the damage and filing a claim with the courier company. After completing the report, contact the Complaints and Claims Department at reklamacje@cormak.pl.
The client may refuse to accept damaged goods. In this case, it is crucial to notify the seller immediately at reklamacje@cormak.pl.
If there are issues checking the goods or the courier refuses to complete a damage report, the seller advises recording the courier's details (name, surname, and phone number) and promptly reporting this information:

4.1. Contact the Complaints and Claims Department: reklamacje@cormak.pl, phone: 609 939 848.

The seller bears responsibility for accidental loss or deterioration of goods during transport until they are delivered to the buyer, if the buyer is a consumer or a business owner with consumer rights.

XI. WITHDRAWAL FROM THE AGREEMENT (RETURN OF GOODS)

A Buyer with the status of a Consumer or Sole Proprietor can withdraw from the sales agreement for Goods purchased from the Seller without giving any reason by submitting a written statement within 14 days in accordance with the Act of May 30, 2014, on Consumer Rights (Journal of Laws 2014, item 827), starting from the date of delivery of the Goods, i.e., from the day the Buyer physically receives the Goods or:

1.1. if the Buyer placed a single Order covering multiple Goods delivered separately, in batches, or in parts, the 14-day period shall start from the time of receiving the last Good, batch, or part;

1.2. if the Buyer placed a single Order covering the delivery of Goods in parts or installments, the 14-day period shall start from the receipt of the last part or installment.

To meet the deadline mentioned in point 1, it is sufficient to send a statement before its expiration.
Withdrawal from the sales agreement is effected by the Buyer submitting a clear statement to the Seller. This statement can be made using a form available for download here.
The statement can be sent via:

Email to: reklamacje@cormak.pl, in which case the Seller will promptly confirm receipt of the withdrawal on a durable medium.

Traditional mail to: CORMAK Jerzy Zalewski, ul. Brzeska 120, 08-110 Siedlce.
The right to withdraw from the contract without giving a reason does not apply to the Buyer in cases specified by applicable regulations, particularly with respect to contracts:

6.1. for services, if the Seller has fully performed the service with the express consent of the Buyer, who was informed before the service commenced that they would lose the right to withdraw upon completion of the service by the Seller;

6.2. where the subject of the service is a non-prefabricated item produced to the Buyer's specifications or to meet their individual needs;

6.3. where the item is subject to rapid spoilage or has a short expiry period;

6.4. where the item is delivered in a sealed package that cannot be returned after opening for health or hygiene reasons, if the package has been opened upon delivery;

6.5. where items are, due to their nature, inseparably combined with other items after delivery;

6.6. where the Buyer expressly requested the Seller to come to them for urgent repair or maintenance; if the Seller additionally provides services other than those requested or delivers items other than replacement parts necessary for repair or maintenance, the right to withdraw from the contract applies to the additional services or items.

6.7. In the event of withdrawal from the contract without giving any reason, the Buyer must return the purchased Goods to the Seller at the address indicated in the withdrawal form or deliver it to a person authorized by the Seller immediately but no later than 14 days from the withdrawal date, unless the Seller has proposed to collect the Goods themselves. Sending the Goods before the deadline is sufficient to meet the deadline.

6.8. The Buyer bears only the direct costs of returning the Goods, equivalent to the shipping cost by courier or another method chosen by the Buyer.

6.9. In the case of Goods return due to withdrawal as mentioned in §11 point 1 of these Regulations, the Buyer is responsible for any reduction in the value of the Goods resulting from handling beyond what is necessary to ascertain the nature, characteristics, and functioning of the Goods.

6.10. All payments made by the Buyer will be refunded by the Seller within 14 days from the receipt of the withdrawal statement. If the Seller did not offer to collect the Goods themselves, they may withhold the refund until the Goods are received or the Buyer provides proof of return, whichever event occurs first.

6.11. Refunds mentioned in point 10 above will be returned using the same method as used by the Buyer unless the Buyer has agreed to a different method that incurs no costs to them.

XII. PRODUCT COMPLAINT

The legal basis and scope of the Seller's liability are governed by applicable legal provisions, especially the Civil Code and the Consumer Rights Act. Additional information on the Seller's liability for the conformity of Goods with the sales agreement is provided below:

1.1. For complaints regarding Goods purchased by the Buyer under a sales agreement with the Seller concluded before December 31, 2022, the provisions of the Civil Code, as in force until December 31, 2022, particularly Articles 556-576, apply. These provisions specify the basis and scope of the Seller’s liability to the Client if the sold Goods have a physical or legal defect (warranty). Under Article 558 § 1 of the Civil Code, the Seller's liability for defects in Goods sold to a Buyer who is not a consumer is excluded.

1.2. For complaints regarding Goods purchased by the Client under a sales agreement concluded with the Seller from January 1, 2023, the provisions of the Consumer Rights Act as of January 1, 2023, particularly Articles 43a - 43g, apply. These provisions outline the basis and scope of the Seller’s liability to the consumer in case of non-conformity of the Product with the Sales Agreement.

Complaints about Goods can be submitted via:

Email at reklamacje@cormak.pl
Written form to the Seller's address: CORMAK Jerzy Zalewski, ul. Brzeska 120, 08-110 Siedlce - Complaints Department.

The complaint should, if possible, include:

Buyer's contact details,
Buyer's demands from the Seller related to the complaint,
The document number (invoice or receipt) issued for the Goods in question, or a copy,
Description of the defect, especially: the nature of the defect and when it appeared,
What the Buyer demands regarding the complaint,
Basis of the Client's claims (e.g., warranty, guarantee).

The absence of any of these elements in the complaint submitted by a Consumer or Sole Proprietor does not prevent the complaint’s consideration. However, providing complete documentation may expedite the process.

If the contact details of the complainant change during the complaint process, they must inform the Seller.
Evidence related to the complaint (e.g., photos, documents, or the Goods) may be attached to the complaint. The Seller may also request additional information or evidence (e.g., photos) if this facilitates and speeds up the complaint process.
The Seller will respond to the complaint promptly, no later than within 14 calendar days from receipt.
All products offered are covered by a manufacturer, importer, or seller warranty. The warranty period is included in the product description on the store's website. Detailed warranty conditions are specified on the warranty card issued by the Seller.

XIII. OUT-OF-COURT DISPUTE RESOLUTION METHODS

Consumers have several options for out-of-court complaint and dispute resolution methods:

They may apply to a permanent consumer arbitration court operating with the Trade Inspection Authority to resolve disputes arising from the concluded Sales Agreement.
They may apply to the provincial inspector of the Trade Inspection Authority for mediation proceedings to amicably resolve disputes between the Client and the Seller.
They may obtain free assistance in resolving disputes between the Client and the Seller from the municipal or district consumer advocate or social organizations whose statutory tasks include consumer protection (e.g., Consumer Federation, Polish Consumer Association). Advice is provided by the Consumer Federation at the free consumer helpline 800 007 707 and by the Polish Consumer Association at porady@dlakonsumentow.pl. Complaints may also be submitted via the EU ODR platform at http://ec.europa.eu/consumers/odr/.

XIV. DATA PROTECTION

The administrator of your personal data is CORMAK Jerzy Zalewski, based in Siedlce, ul. Brzeska 120, NIP 8212210723, tel. 609-939-102, email: dane@cormak.pl.
Providing personal data is voluntary but may be necessary to use certain Store functions, especially for placing Orders.
Personal data is protected in accordance with the Personal Data Protection Act of August 29, 1997 (consolidated text Journal of Laws 2002, No. 101, item 926, as amended), to prevent unauthorized access.

3.1. The Seller shares personal data with third parties only when allowed by applicable laws. Data recipients may include Partner Services, Banks, electronic payment operators, shipping and courier companies, newsletter service providers, Store or personal data hosting providers, Store service and administrative support providers, companies collecting and publishing online store or product reviews, as well as law firms and debt collection agencies.

You have the right to access your data, correct it, delete it, restrict its processing, object, request the cessation of processing and data transfer, and withdraw consent at any time without affecting the legality of processing done based on consent before its withdrawal.
You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe that the processing of your data violates data protection laws.
The Data Protection Officer at CORMAK Jerzy Zalewski, ul. Brzeska 120, NIP 8212210723, is Ms. Ewa Zalewska, email: zgoda@cormak.pl.
Your personal data will be stored for the period associated with the limitation of claims arising from the contract.

XV. FINAL PROVISIONS

Matters not regulated by these Regulations are governed by applicable laws.
The Regulations do not exclude or limit any rights of Buyers who are Consumers or Sole Proprietors under mandatory legal provisions. In case of any conflict between the provisions of the Regulations and the mandatory laws granting rights to Consumers or Sole Proprietors, those provisions shall prevail.
The Regulations are available to all Buyers in electronic form on the Store's website in the "Regulations" section.
The Seller reserves the right to amend the provisions of these Regulations for valid reasons. Valid reasons include:

changes in the Store's functionality,
changes in applicable laws,
changes in the Seller's business profile,
changes in the type or scope of services (goods or services) offered through the Store or the manner of providing these services.

Changes will be made available on the online store website www.cormak.pl. Lack of acceptance of the new version of the Regulations means the inability to use the online store and place Orders.
Buyers who have registered and created an Account will be informed of changes to the Regulations made in accordance with point 4 upon first login or through a separate statement from the Seller. If the Buyer does not accept the changes, they may send a statement to the Seller, resulting in the immediate deletion of the Account.
Changes to the regulations will not affect the rights acquired by Buyers, especially regarding previously placed Orders, which will be processed under the existing terms.
ODR Platform - According to Article 14 (1-2) of Regulation (EU) No 524/2013 of the European Parliament and of the Council of May 21, 2013, consumers may use out-of-court dispute resolution for contracts concluded online. Disputes can be resolved through the ODR platform at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage. The ODR platform facilitates independent, impartial, transparent, effective, fast, and fair online dispute resolution between consumers residing in the EU and traders established in the EU concerning contractual obligations from online sales or service contracts. The Seller's email address for contact in these matters is: reklamacje@cormak.pl.
The administrator has designated an electronic contact point related to the Service for direct communication with the Member State authorities, the Commission, the Council for Digital Services: sklep@cormak.pl. This contact point can also be used by Users for direct and quick communication with the Administrator. Communication can be conducted in Polish or English. The contact point was established for the application of Regulation (EU) 2022/2065 of October 19, 2022, on the single market for digital services and amending Directive 2000/31/EC (Digital Services Act).
The privacy policy is an integral part of the Regulations.
Matters not covered by these regulations are governed by applicable laws, especially the Civil Code and the Consumer Rights Act of May 30, 2014 (Journal of Laws 2014, item 827).
Any disputes arising between the Seller and a Client who is not a Consumer shall be submitted to the court competent for the Seller's registered office.

Date of last update of the regulations: April 19, 2024

What information does this document contain?

The privacy policy includes all information regarding the protection of your personal data, including your rights and the purposes for which we process it.

The policy consists of four parts:

Part I explains the terms used in the Policy and provides information about our contact details and your rights;
Part II contains detailed information about the processing of your personal data, with information provided separately for each processing purpose;
Part III provides information about the processing of your data on our Social Media profiles;
Part IV contains information about cookies.

I. GENERAL PROVISIONS

§1. ADMINISTRATOR

This document defines the principles of the Privacy Policy and the Cookie Policy of the Online Store (hereinafter referred to as the "Online Store") cormak.pl. The Administrator of the Online Store is Jerzy Zalewski, conducting business under the name Cormak Jerzy Zalewski, registered in the Central Register and Information on Economic Activity kept by the Minister of Entrepreneurship and Technology, at ul. Brzeska 120, 08-110 Siedlce, NIP: 821-221-07-23, REGON: 140560420.

Terms written with capital letters have the meanings assigned to them in the regulations of this Online Store.

This Privacy Policy and Cookie Policy sets out the rules for processing and protecting personal data provided by Users, as well as cookies and other technologies appearing on the website cormak.pl.
The administrators of the website and personal data provided within it are:
CORMAK Jerzy Zalewski
ul. Brzeska 120
08-110 Siedlce
NIP 821-221-07-23, REGON 140560420
Tel. 25 644 18 07, email: sklep@cormak.pl

§2. TERMS USED IN THE PRIVACY POLICY

If you see any of the following terms written with a capital letter in our Privacy Policy, it has the following meaning:

"Service" - the online store, the main page of which is located at www.cormak.pl;
"Policy" - this document, i.e., the Privacy Policy you are reading;
"GDPR" - Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons regarding the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC. The GDPR text can be found here;
"Social Media" - social media platforms such as Facebook, YouTube, LinkedIn, TikTok, and other platforms where we have profiles.

§3. PROTECTION OF PERSONAL DATA

All personal data that you provide in the Service or that we collect about you while using the Service is processed by us as the Administrator in accordance with GDPR.
We apply technical measures required by current data protection regulations to prevent unauthorized persons from accessing and modifying personal data transmitted electronically within our Service.
We would like to highlight certain risks associated with using the Service, including malware, spyware, phishing attempts by entities posing as trusted, and hacking attempts aimed at breaking into IT systems.

§4. YOUR RIGHTS REGARDING PERSONAL DATA

Since we process your personal data, you have the right to:

access your personal data,
rectify your data,
request deletion of your personal data when permitted by GDPR,
restrict processing as specified in GDPR.

In Parts II – IV of the Policy, you will find information about additional rights. In some situations, you may have further options.
Would you like to exercise your rights or learn more about them? Contact us. Our contact details are provided in § 1 point 3 of the Policy.

§5. RIGHT TO OBJECT

If you have provided us with your personal data or if we have collected it ourselves, you may exercise your right to object. You have the right to object when we process your personal data for direct marketing purposes; this objection does not require justification.
Would you like to exercise your right to object? Contact us. Our contact details are provided in § 1 point 3 of the Policy.

§6. COMPLAINT TO THE PRESIDENT OF THE PERSONAL DATA PROTECTION OFFICE

If you believe that we are processing your personal data unlawfully, you may file a complaint with the supervisory authority. In Poland, this is the President of the Personal Data Protection Office, whose website is available at: https://uodo.gov.pl/.

§7. QUESTIONS ABOUT THE POLICY AND WHERE IT IS PUBLISHED

If you have questions regarding our Policy, contact us. Our contact details are provided in § 1 point 3 of the Policy.
The Policy is available on the website https://www.cormak.pl/pl/content/3-regulamin-sklepu and at our office.

II. INFORMATION RELATED TO THE PROCESSING OF YOUR PERSONAL DATA IN SPECIFIC PROCESSING ACTIVITIES

§8. CONTACTING US VIA CONTACT FORM, EMAIL, CHAT, OR PHONE

If you use these contact options, please note the following:

Why do we need your data, and for what purpose do we process it?
To respond to your message and address the issue you presented.
What rights do you have?
These are described in §4 and §5 of the Policy.
Do you have to provide your data?
It is voluntary, but without your contact information, we may not be able to address your issue.
What is the legal basis for processing your data?
Article 6(1)(f) of GDPR, which is our legitimate interest.
What is our legitimate interest?
To address the issue you presented and respond to your message.
Who will we share your data with?

Entities hosting the Service or personal data for us;
Entities providing tools to support various communication channels.

How long will we process your data?
For as long as necessary to address the issue you presented and, depending on the type of issue, for the period needed to demonstrate that we resolved it, corresponding to the limitation period for claims.
Will your personal data be transferred outside the European Economic Area?
No.

§9. REGISTERING AN ACCOUNT IN THE SERVICE

If you use these options in our Service, please note the following:

Why do we need your data, and for what purpose do we process it?

To perform services provided to you based on the Service's terms.
For marketing purposes, including:

Sending newsletters and other marketing information by email, analyzing which content interests you, and tailoring our communication to your preferences;
Customizing the Service, its content, products, services, functionalities, and communication with you based on your interests determined from your behavior on the Service, interaction with our emails or notifications, in apps, on social media, and based on your location, login information, and device;
Displaying ads to you on social media and other websites based on your activity on the Service;
Analyzing the effectiveness of our advertising activities, such as verifying if you interacted with the ad or made a repeat purchase.

What rights do you have?
These are described in §4 and §5 of the Policy. You also have the right to data portability under the conditions specified in GDPR.
Do you have to provide your data?
It is voluntary. However, without providing your data, you cannot register an account in the Service or benefit from the services we offer. You also will not be able to sign up for our newsletter or receive commercial information from us.
What is the legal basis for processing your data?

Article 6(1)(b) of GDPR, which means performing a contract with you, Article 6(1)(c) of GDPR, which refers to fulfilling legal obligations (e.g., for accounting), and Article 6(1)(f) of GDPR, which is our legitimate interest.
If you consent to receive marketing messages to your email address, the legal basis will also be Article 10 of the Act on the provision of electronic services and Article 172 of the Telecommunications Act. You may withdraw your consent at any time. Contact us if you wish to do so.

What is our legitimate interest?
Our legitimate interest includes conducting marketing activities tailored to your interests, analyzing the effectiveness of our advertising activities, and, when necessary, debt collection.
If you subscribe to our email communication (e.g., newsletter), our legitimate interest also includes enhancing our communication by analyzing which content you are most interested in and tailoring this content to your preferences.
Who will we share your data with?

Electronic payment operators;
Shipping and courier companies;
Providers of newsletter sending tools;
Entities hosting the Service or personal data for us;
Entities providing tools used to operate the Service;
Legal firms and debt collection companies;
Banks providing consumer credit if indicated as a payment method;
Leasing providers if financing through leasing is indicated as a payment method;
Entities providing tools for displaying ads and analyzing the effectiveness of our advertising activities, particularly companies within the Google group.

How long will we process your data?
Depending on the basis for processing, for the period:

of the agreement duration regarding account registration and for any agreements concluded through said account (including product sales, service agreements, etc.), as well as the period needed to demonstrate that we correctly performed these agreements; this period corresponds to the limitation period for claims;
required by legal obligations that necessitate processing your data;
of legal interest in processing your data;
until you withdraw your consent to send emails to your address. Withdrawal of your consent does not affect the legality of the processing carried out before consent was withdrawn.

Remember, you have the right to object to data processing based on our legitimate interest. In such a case:
a. If personal data is processed for marketing purposes – we will immediately stop such processing. b. If the data is processed for other interests – we will stop processing unless we demonstrate that the mentioned interest outweighs your interests, rights, and freedoms or establishes, exercises, or defends legal claims.
Will your personal data be transferred outside the European Economic Area?
For targeting ads on other websites and analyzing the effectiveness of our ads, your data will be transferred to the United States based on the European Commission’s decision of July 10, 2023, issued under EU regulations, confirming an adequate level of personal data protection in the EU-US data protection framework. You can request a copy of the personal data we transfer outside the European Economic Area at any time. Contact us if you wish to do so.
Your personal data will not be transferred outside the European Economic Area for any other purposes.

§10. ORDER PROCESSING WITHOUT ACCOUNT REGISTRATION IN THE SERVICE

If you use this option in our Service, please note the following:

Why do we need your data, and for what purpose do we process it?

To perform services provided to you based on the Service's terms.
For marketing purposes, including:

Sending newsletters and other marketing information by email, analyzing which content interests you most, and tailoring our communication to your preferences;
Customizing the Service, its content, products, services, functionalities, and communication with you based on your interests determined from your behavior on the Service, interaction with our emails or notifications, in apps, on social media, and based on your location, login information, and device;
Displaying ads to you on social media and other websites based on your activity on the Service;
Analyzing the effectiveness of our advertising activities, verifying whether you interacted with the ad or made a repeat purchase.

What rights do you have?
These are described in §4 and §5 of the Policy. You also have the right to data portability under the conditions specified in GDPR.
Do you have to provide your data?
It is voluntary. However, without providing your data, you cannot register an account in the Service or benefit from the services we offer. You also will not be able to sign up for our newsletter or receive commercial information from us.
What is the legal basis for processing your data?

Article 6(1)(b) of GDPR, which means performing a contract with you, Article 6(1)(c) of GDPR, which refers to fulfilling legal obligations (e.g., for accounting), and Article 6(1)(f) of GDPR, which is our legitimate interest.
If you consent to receive marketing messages to your email address, the legal basis will also be Article 10 of the Act on the provision of electronic services and Article 172 of the Telecommunications Act. You may withdraw your consent at any time. Contact us if you wish to do so.

What is our legitimate interest?
Our legitimate interest includes conducting marketing activities tailored to your interests, analyzing the effectiveness of our advertising activities, and, when necessary, debt collection.
Who will we share your data with?

Electronic payment operators;
Shipping and courier companies;
Providers of newsletter sending tools;
Entities hosting the Service or personal data for us;
Entities providing tools used to operate the Service;
Legal firms and debt collection companies;
Banks providing consumer credit if indicated as a payment method;
Leasing providers if financing through leasing is indicated as a payment method;
Entities providing tools for displaying ads and analyzing the effectiveness of our advertising activities, particularly companies within the Google group.

How long will we process your data?
Depending on the basis for processing, for the period:

of the agreement duration regarding account registration and any agreements concluded through said account, as well as the period needed to demonstrate that we correctly performed these agreements;
required by legal obligations that necessitate processing your data;
of legal interest in processing your data;
until you withdraw your consent to send emails to your address.

Will your personal data be transferred outside the European Economic Area?
For targeting ads on other websites and analyzing the effectiveness of our ads, your data will be transferred to the United States based on the European Commission’s decision of July 10, 2023, confirming an adequate level of personal data protection in the EU-US data protection framework. You can request a copy of the personal data we transfer outside the European Economic Area at any time. Contact us if you wish to do so.
Your personal data will not be transferred outside the European Economic Area for any other purposes.

§11. POSTING REVIEWS ABOUT THE SERVICE ON ZAUFANE.PL, GOOGLE, OR REVIEWS ABOUT PRODUCTS PURCHASED THROUGH THE SERVICE

If you use these contact options with us, please note the following:

Why do we need your data, and for what purpose do we process it?
To measure customer satisfaction and ensure the highest level of customer service. We need your opinion on the quality of our services to achieve this goal. Therefore, we send messages to your email address with links to appropriate forms.
What rights do you have?
We described these rights in §4 and §5 of the Policy.
Do you have to provide us with your data?
It is voluntary, but without it, we won’t know what we can improve.
On what legal basis do we process your data?
Article 6(1)(f) of the GDPR, meaning our legitimate interest.
What is our legitimate interest?
Improving the quality of services provided and delivering high-quality goods.
To whom will we transfer your data?

Hosting providers who store the Service or personal data for us;
Entities providing administrative support for the Service;
Entities that collect and publish reviews about online stores or products.

How long will we process your data?
For as long as:

Your review about the store or product is published;
or until you submit a justified objection to further data processing.

Will we transfer your personal data outside the European Economic Area?
No.
Reviews labeled as “verified,” “purchase confirmed,” or similar are published by customers who have actually purchased the product through the Service. The procedure assumes that:

a customer who has ordered and received a product will receive a survey via email from the Administrator, allowing them to express their subjective opinion about the product.

The service currently only allows adding verified reviews. However, reviews added before the introduction of these procedures are available on the platform and are labeled as “unverified” or a similar term.

§12. NEWSLETTER

If you use this feature in our Service, please note the following:

Why do we need your data, and for what purpose do we process it?
For marketing purposes, such as sending newsletters and other marketing information via email, and analyzing which content interests you most. Based on this, we can tailor our communication to your interests.
What rights do you have?
We described these rights in §4 and §5 of the Policy. You also have the right to data portability under the conditions specified in the GDPR.
Do you have to provide us with your data?
It is voluntary, but without it, you won’t receive commercial information from us.
On what legal basis do we process your data?

Article 6(1)(f) of the GDPR, meaning our legitimate interest.
If you consent to receiving marketing communications via email, the legal basis will also include Article 10 of the Act on the Provision of Electronic Services and Article 172 of the Telecommunications Act. You may withdraw your consent at any time.

What is our legitimate interest?
Enhancing our communication by analyzing which content interests you most and adjusting this content to your interests.
To whom will we transfer your data?

Providers of tools for sending newsletters;
Hosting providers who store the Service or personal data for us;
Entities providing administrative support for the Service.

How long will we process your data?
For as long as:

we conduct marketing activities;
or until you object to further data processing for marketing purposes;
or until you withdraw your consent to receive messages to your email address. Withdrawal of consent does not affect the legality of processing before the withdrawal.

Will we transfer your personal data outside the European Economic Area?
No.

III. OUR PROFILE ON SOCIAL MEDIA

§13. USING OUR SOCIAL MEDIA PROFILES

If you use our profile, please note the following:

Why do we need your data, and for what purpose do we process it?

To respond to private messages you send us;
To engage in discussions with you in the comments under individual posts;
To provide you with our posts as a follower of our profile;
For marketing purposes, such as informing you about our services and our company through posts on our profile, including sponsored posts shown to a wider audience;
For statistical purposes, such as data about the reach, interactions, and demographic information of our followers provided by Social Media platforms like Facebook Ireland Ltd., LinkedIn Corp., TikTok Technology Limited, and Google Ireland Limited.

What rights do you have?
We described these rights in §4 and §5 of the Policy.
Do you have to provide us with your data?
It is voluntary. However, due to Social Media guidelines, we will see your name, surname (or nickname), and photo if you write to us or comment on our post.
On what legal basis do we process your data?
Article 6(1)(f) of the GDPR, meaning our legitimate interest.
What is our legitimate interest?
Responding to your messages and comments, providing posts, informing you about our services and our company, and analyzing statistical data related to our profile.
To whom will we transfer your data?
Social Media providers, including Facebook Ireland Ltd., Google Ireland Limited, LinkedIn Corp., and TikTok Technology Limited.
How long will we process your data?

For the duration required to resolve the matter you raised;
for as long as you follow our profile.

Will we transfer your personal data outside the European Economic Area?
Your data will be transferred to the United States based on the European Commission's decision dated July 10, 2023. Contact us if you would like to obtain a copy of the data transferred outside the EEA.

IV. INFORMATION ON COOKIES

§14. WHAT ARE COOKIES AND WHY DO WE USE THEM?

We use cookies in our Service – small text files stored on your device (e.g., computer, tablet, smartphone). Cookies can be read by the Service and are primarily used to optimize website usage and collect statistical data.
We store cookies on your device and access the information contained within to:

ensure the proper functioning of the Service, including maintaining your session;
adjust the Service and its complete functionality.

In the cases described, the processing of your personal data may occur:

This processing is based on our legitimate interest under Article 6(1)(f) of the GDPR and the necessity for the performance of a contract under Article 6(1)(b) of the GDPR.
Your rights related to this processing are outlined in §4 and §5 of the Policy.

§15. TYPES OF COOKIES

There are several types of cookies in the service:

Session cookies, which remain in your browser’s memory until it is closed,
Persistent cookies, which remain in your browser’s memory until you delete them,
External cookies, from providers of analytics tools on our Service. You can read more about external cookies in §19.

§16. HOW TO DELETE COOKIES

You can configure your browser to prevent cookies from being stored on your computer, phone, or tablet.
You can delete cookies after we store them. To do so, use the appropriate browser features, programs, or tools available in your operating system.
Here are links with instructions on how to delete cookies in popular web browsers:

§17. HOW TO BLOCK COOKIES

You can configure your browser to prevent cookies from being stored on your computer, phone, or tablet. You can also use appropriate browser extensions or software to do this.
Instructions on how to block cookies in popular browsers are available via these links:

§18. IMPACT OF BROWSER SETTINGS CHANGES ON SERVICE USE

Changing your browser settings to block or restrict cookies may limit the functionality of the Service. Similarly, deleting cookies while using the Service may have similar effects. This means that certain services may not be available without cookies—for example, you may not be able to log in to the Service.

§19. EXTERNAL COOKIES

Cookies stored on your computer, phone, or tablet may come from other service providers.
We use the following services:

Google Analytics provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze traffic in the Service, providing us with statistics showing how you and other users use the Service.
Google Ads provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, to optimize ad display, enable remarketing, and promote the Service.
Microsoft Advertising provided by Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA), for ad optimization, remarketing, and Service promotion.

PHPSESSID (type: essential, duration: session) - A general-purpose identifier used to maintain user session variables. Commonly used to keep the user logged in between pages.
ssupp.vid (type: essential, duration: 6 months) - Set by SmartSupp for the live chat function on the website, storing a unique user ID.
ga* (type: statistics, duration: 1 year) - Contains a unique identifier used by Google Analytics 4 to link two different sessions to the same user.
_ga (type: statistics, duration: 1 year) - Contains a unique identifier used by Google Analytics 4 to link two different sessions to the same user.
_gid (type: statistics, duration: 1 day) - Used by Google Analytics 4 to link two different sessions to the same user.
gat* (type: statistics, duration: 1 minute)
CLID (type: statistics, duration: 1 year) - Used by Clarity to track when the user first visited any Clarity site.
_clck (type: statistics, duration: 1 year) - Preserves the Clarity user ID and preferences in the browser for consistent behavior across visits.
_clsk (type: statistics, duration: 1 year) - Combines multiple page views into a single Clarity session record.
MUID (type: statistics, duration: 1 year) - Microsoft user ID cookie for Bing Ads.
MR (type: statistics, duration: 7 days) - Used by Microsoft Clarity to indicate if MUID should be refreshed.
SM (type: statistics, duration: session) - Installed by Clarity, stores information for synchronization of MUID across Microsoft domains.
_cltk (type: statistics, duration: session) - Installed by Microsoft Clarity, stores user interaction data on the website.
_gcl_au (type: statistics, duration: 3 months) - Used by Google AdSense to understand user interactions.
SRM_B (type: marketing, duration: 1 year) - Installed by Microsoft Bing for unique browser tracking.
ANONCHK (type: marketing, duration: 10 minutes) - Stores user session IDs for Bing Ads for reporting and personalization.
Our site uses plugins directing to YouTube. When you click the icon, you are directed to the YouTube service.
The Service integrates with payment systems Przelewy24, iRaty.pl, platformafinansowa.pl, and PKOLEASING.
You can block Google Analytics mentioned in section 2 point 1 above. To do so, install this browser add-on provided by Google Inc., available here: https://tools.google.com/dlpage/gaoptout?hl=pl.
Due to the use of tools from entities based in the United States, your data will be transferred to the United States based on the European Commission's decision dated July 10, 2023. You may obtain a copy of the personal data transferred outside the European Economic Area at any time by contacting us.

Terms and Conditions for Adding Reviews

§ 1 General Provisions

The following terms used in these Terms and Conditions have the following meanings:

CORMAK - Cormak Jerzy Zalewski, based in Siedlce, ul. Brzeska 120, 08-110 Siedlce, NIP: 8212210723, Regon: 140560420, tel. +48 25 644 18 07, email: sklep@cormak.pl.
Terms and Conditions - these terms and conditions.
Service - the website available at www.cormak.pl, operated by Cormak Jerzy Zalewski. The Service includes, in particular, the online store as well as a functionality that allows for adding reviews of products purchased via the store.
Service - the free service provided by CORMAK through the Website, allowing Users to post reviews of products purchased through the Service, as well as the subsequent publication of these reviews—constituting an electronic service (within the meaning of the Act of 18 July 2002 on electronic services, Journal of Laws 2017.1219).
User - a person using the Service.

§ 2 Service Provided by Electronic Means

These Terms and Conditions define the rules for Users' use of the Service.
The Service is only available to Users who have previously purchased a product through the Service—by sending an email link to the review form for the specified product and by completing the form after making the payment.
To use the Service, the User must have: a device with Internet access and an operating system, an Internet connection, and the necessary software (a web browser).
The Service contract is concluded by the User submitting a request via the telecommunications network. The User makes this request by filling out and confirming the form within the Service and accepting these Terms and Conditions and the privacy policy.
The Service contract can be terminated by either party at any time. The User can send a termination request, including a request to delete the review, via email to sklep@cormak.pl without providing a reason.
The User agrees not to use the Service in any way that disrupts its functioning, particularly through the use of harmful software (malware), etc.
If the User is dissatisfied with the way the Service is provided, they can file a complaint via email at sklep@cormak.pl. The User will be informed of the resolution within 14 days from receipt of the complaint.

§ 3 Content of the Review

The review submitted by the User should include an assessment of the product previously purchased, providing useful information for potential buyers.
The review content should follow correct language usage rules. Therefore, it should avoid spelling or grammar mistakes, use of ALL CAPS, etc.
The following content is prohibited in reviews: a) Illegal content, including content that: i. Violates applicable laws. ii. Violates third-party rights, such as personal rights (e.g., dignity, honor, privacy, memory of the deceased), copyright, image rights, etc. iii. Contains vulgar or offensive language. iv. Could infringe religious beliefs, freedom of religion, freedom of thought, or sexual orientation. v. Is discriminatory based on ethnicity, gender, religion, race, etc. vi. Promotes violence, pornography, or extremist ideologies (e.g., fascism, Nazism, communism). vii. Is unsolicited commercial information, including SPAM. b) Links to other websites (outside the Service). c) Commercial content (advertisements, promotional information, etc.).
If Cormak Jerzy Zalewski finds that a review violates these Terms and Conditions, particularly due to receiving an official notification or credible information, Cormak Jerzy Zalewski may remove the review or permanently block access to it.

§ 4 Intellectual Property Rights

If the review constitutes an intellectual property work, particularly one considered a "work" under the Act on Copyright and Related Rights (Journal of Laws 2019, item 1231, as amended), the User grants Cormak Jerzy Zalewski a non-exclusive license to use the review without time or territorial limitations.
The license covers the use of the review on all fields of exploitation, including, but not limited to: a) Recording or reproducing the review using all known technologies. b) Storing the review in computer memory. c) Publishing and disseminating the review by all means, including via the internet, both on the Service and other websites, particularly www.cormak.pl.
Cormak Jerzy Zalewski has the right to transfer this license to third parties and to grant sublicenses, particularly to affiliated companies and operators of product review aggregation services. These actions do not require separate User consent.

§ 5 Final Provisions

These Terms and Conditions constitute the terms of service within the meaning of Article 8 of the Act on the Provision of Electronic Services of 18 July 2002 and are always available on the Service.
The rules for processing personal data by Cormak Jerzy Zalewski are outlined in the privacy policy—available at https://www.cormak.pl/pl/content/3-regulamin-sklepu.
Cormak Jerzy Zalewski reserves the right to amend these Terms and Conditions for important reasons, including: a) Changes in the way the Service is provided by Cormak Jerzy Zalewski, or b) Changes in applicable law—amendments to the terms will not infringe upon rights acquired by Users.
Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (ODR Regulation for consumer disputes), Cormak Jerzy Zalewski provides an electronic link to the ODR platform (Online Dispute Resolution), which facilitates out-of-court resolution of disputes between consumers and traders via the internet: ec.europa.eu/consumers/odr.

The ODR platform aims to ensure independent, impartial, transparent, effective, quick, and fair online dispute resolution for contractual obligations arising from online sales or service contracts between consumers living in the EU and traders established in the EU.

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